26 jobs found

*Job Summary* As a Call Center Representative, you will be the first point of contact for customers seeking assistance or information over the phone. Your primary goal will be to provide exceptional customer service and resolve inquiries promptly and accurately. *Duties* - Handle inbound and outbound calls professionally and courteously - Provide information about products or services, take orders, and process returns - Resolve customer complaints or issues with patience and empathy - Utilize CRM software to document interactions and update customer records - Meet or exceed call volume and quality assurance standards - Collaborate with team members to ensure customer satisfaction *Requirements* - Experience in client services, sales, or customer support preferred - Excellent phone etiquette and communication skills - Ability to type efficiently while speaking with customers - Bilingual proficiency in English and Spanish is a plus - Multilingual capabilities are advantageous for...

SUMMARY : As a Financial Services Representative II, you'll be responsible for building and maintaining strong relationships with both new and existing customers while helping them achieve their financial goals. You'll take a proactive approach to customer engagement ensuring that each interaction is meaningful and tailored to that customer's needs allowing you to identify new opportunities for growth and retention. Additionally, you will balance routine transactions and interactions with assisting customers through more complex banking matters while contributing to consistent growth and enhancing the financial well-being of our customers. ESSENTIAL JOB FUNCTIONS : Provides a range of customer services including engaging customers in financial needs-based conversations, account servicing, the opening of new products and services, accurately processing transactions, educating customers of self-service options, and referring to partners Delivers exceptional...

Are you self-motivated? Do you enjoy helping people?  Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team!   We are seeking talented UNIVERSAL PROFESSIONALS to work overnight, between the hours of 11pm - 8am EST, for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including weekends, and/or holidays to ensure we have consistent support for our customers. You’ll join a team backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation as the best in pests.     Want to Join the Best in Pest ? Go Pro with Orkin.     Apply from your phone in minutes! 📱 Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.  We have a FAST PACED , fully remote  National Customer...

At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone! Responsibilities As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.  Provide information to prospects and initiate new service Answer questions, research problems, resolve issues, provide pricing...

Customer Accounts Advisor The salary range for this role is $14.25 to $15.00 per hour * . This position is also eligible for incentive pay based on performance.   Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the...

Customer Accounts Advisor The salary range for this role is $13.75 to $14.50 per hour * . This position is also eligible for incentive pay based on performance.   Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the...

 Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do : • Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. • Reports customer feedback to management. • Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes. • Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records. • Assures proper invoicing of accounts by verifying computer-generated invoices. • Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files,...

Position Summary Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor. Essential Duties (Other duties within the scope of this position may be assigned.) 1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual. 2. Sorts raw material-categorize for store use, salvage, trash. 3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual. 4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual. 5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual. 6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual....

Position Summary Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor. Essential Duties (Other duties within the scope of this position may be assigned.) 1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual. 2. Sorts raw material-categorize for store use, salvage, trash. 3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual. 4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual. 5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual. 6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual....

Position Summary Contributes to the mission of Goodwill by profitably managing a Goodwill Retail store, donation site and instore production facility. Maintains high standards and motivate staff to maximize performance to achieve store goals. Essential duties include the following. Other duties within the scope of this position may be assigned. 1. Acts as a role model in manner and appearance to promote a positive work environment. 2. Meets store goals, identifies work to be done, prioritizes and delegates to drive results. Utilizes the MATRIX as a tool to drive store performance. 3. Promotes Goodwill's high standard of exceptional customer service both internally and externally. 4. Embraces and executes key on boarding principles to prepare and nurture new and transferred associates. 5. Conducts weekly management team meetings, monthly staff meetings, check ins. 6. Manages change through communication and positive support of all company initiatives. 7. Recognizes and...

Position Summary Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor. Essential Duties (Other duties within the scope of this position may be assigned.) 1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual. 2. Sorts raw material-categorize for store use, salvage, trash. 3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual. 4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual. 5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual. 6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual....

About Us Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners. Job Description What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently deliver brand enhancing store standards that create a positive customer experience. • Assist with achievement of store sales goals and profit plans. • Assist with...

Customer Accounts Advisor The salary range for this role is $13.75 to $14.50 per hour * . This position is also eligible for incentive pay based on performance.   Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the...

SUMMARY : As a Financial Services Representative, you are stepping into a dynamic role that blends customer interaction and providing financial expertise. The FSR role allows you to be the first point of contact for customers where you'll guide them through their banking needs with a proactive and personalized touch. Whether handling every-day transactions, educating on self-service options, helping with basic banking needs, or routing customers to the appropriate next step, you will be building relationships with customers to improve their financial well-being day in and day out. ESSENTIAL JOB FUNCTIONS : Provides a range of customer services including transaction processing, customer and account servicing, opening new accounts and products, and referring to partners Delivers exceptional customer experience through every customer interaction by proactively engaging customers to build relationships through meaningful conversation, asking relevant questions,...

Shentel is hiring a year-round part-time Retail Customer Service Representative (RCSR) in our Radford, VA Shentel Cable Store. The selected candidate will be expected to maintain a consistent yet flexible work schedule throughout the full calendar year, including summers. The ideal candidate will have experience as a Customer Service professional. The RCSR will sell Shentel Broadband service through face-to-face and over-the-phone interactions. You will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive hourly pay plus commission opportunities: 25-30 hours are available Monday - Friday between 8 am and 5 pm. Opportunities for more hours based on business needs Closed on Saturday and Sunday Must Have: Reputation for working in a dynamic, fun environment Your high school diploma or equivalent One year of customer service or call center experience We are looking for motivated individuals who...

Position Summary Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor. Essential Duties (Other duties within the scope of this position may be assigned.) 1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual. 2. Sorts raw material-categorize for store use, salvage, trash. 3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual. 4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual. 5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual. 6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual....

At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone! Responsibilities As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.  Provide information to prospects and initiate new service Answer questions, research problems, resolve issues, provide pricing...

Position Summary Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor. Essential Duties (Other duties within the scope of this position may be assigned.) 1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual. 2. Sorts raw material-categorize for store use, salvage, trash. 3. Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual. 4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual. 5. Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual. 6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual....

SUMMARY : As a Financial Services Representative II, you'll be responsible for building and maintaining strong relationships with both new and existing customers while helping them achieve their financial goals. You'll take a proactive approach to customer engagement ensuring that each interaction is meaningful and tailored to that customer's needs allowing you to identify new opportunities for growth and retention. Additionally, you will balance routine transactions and interactions with assisting customers through more complex banking matters while contributing to consistent growth and enhancing the financial well-being of our customers. ESSENTIAL JOB FUNCTIONS : Provides a range of customer services including engaging customers in financial needs-based conversations, account servicing, the opening of new products and services, accurately processing transactions, educating customers of self-service options, and referring to partners Delivers exceptional...

Join the Customer Care Center of an Industry Leading Wildlife Management Company! Founded in 1984, Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business. Responsibilities What You Will Do The objective of the Regional Customer Relations Specialist  position is to provide excellent service to the Region’s existing customers and provide resolution to their needs and concerns in a single call (One Call Resolution) and in a professional manner. Your Daily Duties Answer incoming calls from existing customers and track open issues. Inform them of plan/resolution status, update when needed and follow-up with customer to ensure resolution satisfaction Identify...