Hexagon Manufacturing Intelligence
Novi, MI
Summary Aftermarket Parts Representative I Hybrid: Novi, Michigan The Aftermarket Parts Representative I is responsible for supporting the growth and execution of the aftermarket parts business for the Stationary Metrology product portfolio. This role serves as a key point of contact for internal and external customers by managing parts inquiries, preparing quotations, processing orders, providing delivery updates, and coordinating technical information related to replacement parts and services. The ideal candidate is customer-focused, detail-oriented, and comfortable working with ERP systems, inventory processes, and technical product information. This position requires strong communication skills and the ability to collaborate with customers, suppliers, procurement teams, service teams, and internal HMI departments to ensure a high-quality customer experience. Job Responsibilities Respond to customer and internal inquiries through phone, email, and other...