Critter Control Operations, Inc.
Fredericksburg, VA, USA
Join the Customer Care Center of an Industry Leading Wildlife Management Company!
Founded in 1984, Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business.
Responsibilities
What You Will Do
The objective of the Regional Customer Relations Specialist position is to provide excellent service to the Region’s existing customers and provide resolution to their needs and concerns in a single call (One Call Resolution) and in a professional manner.
Your Daily Duties
Answer incoming calls from existing customers and track open issues. Inform them of plan/resolution status, update when needed and follow-up with customer to ensure resolution satisfaction
Identify...