Deckers Retail, LLC
Goleta, CA, USA
POSITION PURPOSE/SUMMARY STATEMENT (defines the major functions/purpose of the position): The Retail Store Sales Associate will provide a complete shopping experience for customers, involving product knowledge and environmental involvement. DUTIES AND RESPONSIBILITIES: Customer Experience: Greet all customers promptly and courteously as they enter the store. Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store. Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store. Understand and effectively communicate the return policy. Maintain a positive and cheerful attitude and cooperate with teamwork. Apply the above standards to all phone inquiries. Merchandising and Maintenance: Check stock daily to ensure that all products are adequately...