Ben Bridge Jeweler Inc
Seattle, WA
We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has over thirty stores, across the United States. We are committed to serving our customers with a quality experience with both timepieces and jewelry that will be treasured for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality, and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!
Ben Bridge Jeweler's corporate office in Downtown Seattle is seeking a Director of Customer Experience to join our team.
Job Summary:
The Director of Customer Experience (CX) leads the design, activation, and continuous improvement of the end-to-end customer journey across all touchpoints: stores, digital channels, service centers, and post-purchase care. Reporting to the Vice President – Ben Bridge Brand & Customer Experience, this role ensures...