iTech AG
Arlington, VA
OVERVIEW iTech AG is seeking a highly experienced ServiceNow Workplace Service Delivery (WSD) Subject Matter Expert to support transformational initiatives across our Financial Services sector. This role is central to driving enterprise platform modernization for federal clients including financial regulators, oversight bodies, and government-sponsored enterprises. The WSD SME will serve as the primary functional and strategic advisor for all WSD-related workstreams, providing deep platform expertise across facilities, space management, move management, asset management, and workplace experience capabilities. The ideal candidate combines strong technical ServiceNow knowledge with the ability to communicate effectively with senior federal executives and stakeholders. ROLES AND RESPONSIBILITIES Platform Implementation & Technical Delivery • Lead end-to-end design, configuration, and implementation of ServiceNow WSD modules including Workplace Case...