Manatron, Inc.
Tallahassee, FL
Manager of Support Services Harris Recording Solutions View All Locations Time Type: Full Time Harris Recording Solutions (HRS), a leading provider of software solutions for county government and official records organizations, is seeking a Manager of Support Services to lead the day-to-day operations of our Support Services team and ensure we consistently deliver exceptional service to our customers. The Manager of Support Services will be responsible for managing support operations, developing employees, monitoring performance, improving processes, and ensuring customer issues are addressed efficiently and professionally. This role will work closely with Client Services leadership, Product, Development, Professional Services, Sales, and other internal teams to advocate for customers, identify recurring issues, improve support processes, and strengthen the overall customer experience. The ideal candidate is an experienced support leader who is organized,...