Vertex Inc
King of Prussia, PA
Job Description: Associate Technical Solutions Analyst Multiple positions are open for recent Master's degree graduates with relevant hands-on experience gained through co-ops, internships, graduate projects, or early-career professional work. Support the analysis, troubleshooting, and resolution of complex client technical issues, using critical thinking, sound judgment, and collaboration with more senior team members to drive issues toward resolution. Serve as a customer-facing technical resource during pre- and post-implementation activities, developing strong product and technology knowledge to provide effective ongoing support. Troubleshoot issues across data-driven applications, relational databases, XML sources, APIs, web services, and enterprise technology environments, with guidance and training provided as needed. Build working relationships with internal teams and external customers while continuing to strengthen technical, communication, and problem-solving...