Maps Credit Union
Salem, OR
Maps Credit Union Description:
Maps Credit Union seeks a Payment Services Processor I or II to join our growing Payment Services department. This position is responsible for processing member disputed transactions in an accurate and timely manner and will require working closely with members. The ideal candidate for this role will have strong communication skills, critical thinking to investigate and resolve dispute cases, and keen attention to detail. Key responsibilities include: Perform critical follow-up on exception items and disputes within regulatory timeframes. This includes contacting the member investigate and document details of disputes, providing provisional credit, submitting charge back requests, and following-up with members to keep them informed of progress as needed. Identify and adapt to emerging fraud schemes, while proactively collaborating with team members to implement effective preventative measures. Follow regulatory and policy compliance...