$116,000 - $174,000 yearly
Zendesk
Austin, TX
Location: Remote, Texas, United States of America | Austin, Texas, United States of America | Madison, Wisconsin, United States of America | Remote, Wisconsin, United States of America Requisition ID: R35460 Position_Type: Full time Job Description CX Ops Manager - Professional Services About the team The CX Strategy & Operations Team at Zendesk accelerates customer value, adoption, and retention by enabling the Customer Success organization to operate with consistency at global scale. We do this through tooling, automation, processes and enablement - all in service of our goal of delivering best-in-class customer experience. About the role We are looking for a CX Operations Manager to support Zendesk’s Professional Services organization. You will drive the business direction and day-to-day effectiveness of Certinia, our Professional Services platform, while partnering with IT on technical administration and system changes. You will...