WEOKIE Federal Credit Union
Oklahoma City, OK, USA
BASIC FUNCTION Under general supervision, builds and maintains successful member relationships by funding and servicing loans to the member’s complete satisfaction, while simultaneously ensuring that supporting documentation and records are accurately prepared according to WEOKIE policies. Meets or exceeds all funding goals with minimum errors and processes pending loans in a timely, consistent manner. MAJOR ACTIVITIES 1)Provides an excellent member experience through good communication. Fully explains the terms of the loan along with payments, interest, etc. Ensures understanding of insurance products already sold by the Lending Specialist; making sure there are no questions prior to signing the loan documents. 2)Explains the pre-signing process, how documents will be received and what will be required prior to signing. Fully explains the post closing process, how to make payments, provide insurance, or any other communication required to make the member's experience as...