KEMBA Financial Credit Union
Columbus, OH, USA
Title: Loan Servicing Supervisor
Reports to: Director of Commercial Credit & Loan Servicing
Supervises: Loan Servicing Specialist (I, II, Senior/Lead) and Mortgage Post Closing Auditor
Status: Exempt
Objective
The Loan Servicing Supervisor is responsible for overseeing the management and maintenance of loan accounts for commercial, consumer, and mortgage lending. This role involves supervising various administrative tasks related to loan servicing, reporting, processing, account reconciliation, and working with third-party sub-servicers.
Duties and Responsibilities
Prepares monthly loan reports for consumer and mortgage loans
Supports Home Mortgage Disclosure Act (HMDA) completion for reportable consumer, mortgage and commercial loans on a monthly, quarterly and annual basis
Completes daily, weekly, and monthly reports related to regulatory compliance monitoring
Oversees and supports credit reporting disputes and corrections processes...