MEDHOST, Inc.
Nashville, TN, USA
Account Follow-Up Representative Overview As an Account Follow-Up Representative, you will play a crucial role in resolving unpaid insurance claims for hospital patients. This position involves navigating various hospital systems, meticulously researching claims, and ensuring accounts are settled quickly and efficiently. You will directly engage with insurance companies to address outstanding balances and guide accounts through the correct payment processes. What you will be doing Follow up on unpaid hospital patient accounts with insurance companies, including checking payment status, rebilling, adjusting financial classes, and documenting all steps taken. Manage 30-40 patient accounts daily for your assigned insurance providers. Address denied claims and zero-payment reports within 48 hours. Communicate with insurance companies to secure payment for outstanding balances. Research unpaid accounts and guide them through the correct process. Document your...