Empower Federal Credit Union
Syracuse, NY
Role: The Enterprise Solutions Analyst supports, configures, and administers the Credit Union's enterprise platforms, with a primary emphasis on Salesforce Financial Services Cloud, MuleSoft monitoring and configuration, and contributing to CI/CD and release management within Azure DevOps. The role centers on platform configuration, operational stability, and governance rather than complex development or solution architecture. This position works closely with business stakeholders to gather and refine requirements, coordinate testing, and ensure smooth delivery of technology solutions. The analyst plays a key role in maintaining system reliability, executing releases effectively, and supporting a positive user experience across the organization. Overall, the role contributes to operational efficiency, regulatory alignment, and the continued maturity of enterprise platforms in a growing, service-oriented environment. Location: Our headquarters are based in...