Middlesex Savings Bank
Westborough, MA
Director of Retail Lending US-MA-Westborough Job ID: 5773 Type: Full Time # of Openings: 1 Category: Retail Lending - Retail Lending Operations Westborough Operations Center Overview The Director of Retail Lending is responsible for all activities related to the origination and servicing of residential mortgage and consumer loans, and ensuring that established customer service, loan quality, profitability and compliance standards are adhered to throughout the entire loan cycle. Responsibilities Oversees all residential and consumer loan related activities. Determines customer service and production standards, and the policies and procedures to ensure performance according to said standards. Establishes goals, priorities and objectives and develops tactics to achieve them. Determines the department’s plan of organization. Selects, supervises and provides for the continued development of the staff. Conducts performance reviews for direct reports and provides...