University of Wisconsin Hospitals and Clinics Authority
Madison, WI
Work Schedule: This is a full-time position, scheduled to work Monday through Friday with core business hours between 8:00 a.m. and 5:00 p.m. The role is hybrid with, with a regular need to work onsite in Madison, WI to support organizational priorities. Off hours availability may be required. Be part of something remarkable As the Manager, Financial Counseling, you will lead a team of experienced professionals dedicated to helping patients navigate complex financial and insurance-related challenges. Success requires exceptional communication skills, emotional intelligence, and the ability to guide difficult conversations with patients, families, providers, and leaders while balancing patient advocacy, regulatory requirements, and organizational goals. As a trusted resource for escalations, you will build trust, provide clear guidance on complex financial matters, and foster a culture of collaboration, accountability, and continuous improvement. What You'll Do: Lead and develop...