Empower Federal Credit Union
Syracuse, NY
Role: The Loan Specialist II plays a key role in building strong relationships with both new and existing members by offering exceptional sales and service throughout the loan process. This includes guiding members from application intake to loan funding across various communication channels, while cross-selling credit union products and services. The position requires expertise in processing and funding loans, including auto, consumer unsecured, and potentially home equity loans, and staying current with industry knowledge and certifications. A commitment to delivering value, fairness, and integrity is essential in this member-focused role. Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month. Essential Functions & Responsibilities: 25% Loan Application & Processing: - Interview potential borrowers to gather necessary loan application information. - Assess...