Bread Financial Payments
Columbus, OH
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Lead Account Manager, Portfolio & ECM serves as the primary liaison between the organization and the client, driving strategy in partnership with senior leadership for portfolio growth and existing customer marketing. This role is pivotal in developing and nurturing client relationships and ensures the needs of both the client and organization are met. They influence and partner with matrix teams on strategies that achieve portfolio objectives and make recommendations on key portfolio opportunities. This role also manages key metrics for core customer, attrition, retention, activation, and loyalty, ensuring the successful execution of all existing customer lifecycle marketing and customer journey strategies. Essential Job Functions Maintains a productive relationship...