Terranea Resorts
Rancho Palos Verdes, CA, USA
Overview:
Supervise, train and inspect the performance of assigned laundry attendants on all procedures are completed to the hotel`s standards. Assists where necessary to ensure optimum service to employees.
Responsibilities:
Maintain complete knowledge of and comply with all departmental policies / service procedures / standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guest`s needs. Maintain positive guest relations at all times. Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately. Monitor and maintain cleanliness, satisfaction and organization of assigned work areas. Use cleaning chemicals according to OSHA regulations and hotel requirements. Adhere to all Health department, sanitation and safety regulations. Set up and organize work station with designated supplies and equipment; replenish as needed...