The McPherson Companies
Trussville, AL, USA
The McPherson Companies General Summary:
The Equipment Specialist position will involve taking information on existing accounts as well as newly acquired account and maximizing their equipment efficiency. The position will require trouble shooting existing installs and coaching vendors through both repairs and new installs of equipment. The position will also be responsible for equipment installations and the life cycle of the equipment at those accounts. This position will drive the efficiency of the group by ensuring timely installs/repairs on equipment at customer jobsites.
Primary Responsibilities and Duties:
Set up all new equipment units in the system. Either through MOP staff or vendors.
Coach vendors on what is expected from them on new installs and repairs. Actual work as well as paperwork flow
Schedule vendors for repairs of monitors/equipment causing efficiency issues and needing service.
Take calls from vendors on location for support. Assuring...