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As the Director of Client Success, you will be a pivotal leader within our organization, responsible for driving client satisfaction, retention, and growth through strategic planning and exceptional execution. Your role will involve influencing change across departments, advocating for clients, and ensuring the highest standards of service delivery in revenue cycle management. You will lead a team to implement best practices in client success, focusing on large-scale client renewals, strategic upsells, and developing educational content that supports client engagement. What your impact will be: o     Influence: You will drive change and influence stakeholders at all levels to ensure cross-departmental collaboration and alignment with our organizational goals. Your ability to develop and maintain strong relationships with customers, from front desk staff to the CEO, will be crucial in driving client success.  o     Operational Excellence: You will uphold...

SUMMARY The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. GROWTH • Develop and implement processes for program growth in accordance with Company goals. • Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. • Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. • Achieve financial targets to include budget, labor costs, supply costs and expenditures. OUTCOMES • Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. •...