FFF_Enterprises
Temecula, CA, USA
Job Title Director, Service Desk & End User Services Department IS Infrastructure FLSA Class Exempt Salary Grade Revised Date 02.19.2026 Position Summary The Director, Service Desk & End User Services provides enterprise leadership for FFF Enterprises’ end-user support ecosystem across office, warehouse, and distribution center environments. This role is responsible for the strategy, governance, and performance of the Service Desk and End User Services function, ensuring consistent, high-quality support experiences across all sites and work modalities (onsite, remote, hybrid). The Director leads the tiered support organization and the IT inventory/data function, and oversees the Office 365 administration capability to ensure stable operations, consistent administration standards, and alignment with access controls and security requirements. This position establishes and drives IT Service...