Honeywell INC.
Hamilton, OH
Job Description As the Customer Success Lead for the Americas Region at Honeywell Life Sciences, you will be responsible for leading and developing a high-performing Customer Success team while executing our global customer success strategy across the Americas. You will drive customer adoption, value realization, retention, and growth by enabling Customer Success Managers (CSMs) to deliver exceptional customer outcomes on a scale. The ideal candidate is a strategic leader who can balance long-term planning, operational excellence, and team development while remaining closely connected to customer needs, market trends, and the day-to-day realities of the business. Reporting to the Global Director of Customer Success , you will be based in our Hamilton, NJ office and work on a hybrid schedule. In this role, you will lead a team of Customer Success Managers and serve as the regional point of accountability for customer outcomes, team performance, and the execution of customer...