3 service technician jobs found

Location: Madison, Wisconsin, United States of America | Austin, Texas, United States of America Requisition ID: R35756 Position_Type: Full time Job Description Role Overview We are seeking an experienced, strategic Senior Director to lead our Technical Support organization, covering tickets that reach human agents post our AI tier. This leader will set the operating strategy, develop a strong technical leadership team, and ensure customers receive reliable, high-quality technical resolution while driving operational efficiency and scalability across our support systems. Crucially, this role will lead the evolution and transition of human support agents into a proactive workforce closely aligned with our AI teams, driving pivotal cultural and operational change across the organization. Key Responsibilities Set the strategy and operating model for Technical support, translating company priorities into clear plans, outcomes, and accountabilities....

Overview Lumicera Health Services is adding a new position, a Director, Analytics and Data, to join our remote team!   This is a leadership position with frequent communication and facetime with executive leadership. In addition, this role will understand and plan the technical work for their team of analytics professionals. This is a nimble, ideas-driven role that will quickly put imagination into action.    The Director, Analytics and Data leads Lumicera’s enterprise data and analytics function and is accountable for the strategy, delivery, governance, and adoption of trusted data products, reporting, and analytical capabilities. The role leads data and analytics associates and partners, and works closely with business leaders, technology teams, finance, clinical operations, pharmacy operations, compliance, privacy, security, and enterprise data stakeholders.   The Director, Analytics and Data advances Lumicera’s ability to use data as a business asset by...

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. We believe in rewarding those who build our future. This position includes eligibility for equity grants under our long-term incentive plan that vest over time, allowing you to share in the value you help create. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary...