Chubb
Overland Park, KS
JOB DESCRIPTION The Director of Catastrophe Services is a key leadership role within ESIS Catastrophe Services and has a matrix reporting relationship to the AVP, Catastrophe Services. Job Duties: Lead and manage all aspects of large catastrophic events for clients, regardless of location or timing Ensure effective workflows, best practices, controls, tools, and resources are in place to deliver high-quality service and claim outcomes to customers Develop and maintain an ESIS variable adjuster resource plan to support timely and effective deployment of internal resources as needed Complete initial and ongoing annual training on CatAdvantage and CAT workflows Prepare, analyze, and distribute management reports as needed Ensure the CATAdvantage interface operates effectively and partner with vendors to support continuous improvement Collaborate with and manage vendor partners, including independent adjusters Be available for short-notice deployment anywhere in the...