Erbe USA, Incorporated
Atlanta, GA
Know Your Rights
Position Summary
The Director of Supply Chain & Customer Experience is responsible for leading and optimizing the end-to-end order lifecycle, ensuring seamless coordination across demand planning, procurement, inventory management, order fulfillment, logistics, and customer service. This role serves as the operational backbone of the organization, aligning supply chain execution with commercial objectives to deliver high-quality, reliable customer experience.
This position requires a hands-on leader with strong analytical capability, process discipline, and the ability to scale operations in a regulated medical device distribution environment.
Essential Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
End-to-End Supply Chain Ownership
Oversees the full order-to-fulfillment process: order entry, allocation, picking/packing, shipping, and delivery...