Prudential Ins Co of America
Newark, NJ, USA
Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy We are creating something bold-a team that reimagines how work flows, how people engage, and how value is delivered. As the Vice President - Journey Design, Research, & Process Engineering , you will lead a strategic function responsible for reimagining how our organization delivers value across customer and employee experiences. You will oversee three teams-Process Reengineering (Lean Six Sigma), Journey Designer, and UX Researcher-each playing a critical role in shaping future-ready, end-to-end, outcomes-centric value stream. This role is ideal for a visionary leader who thrives in process and data complexity, influences across the enterprise, and delivers quantifiable business driven outcomes. Key Responsibilities Set the ambition and strategic North Star for end-to-end value stream transformation through journey design, process engineering and research...