Prudential Ins Co of America
Jacksonville, FL, USA
Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy As Director, Process Management - TPA Oversight, you'll play a pivotal role in driving operational excellence, ensuring third-party administrators deliver on performance and compliance, and aligning key initiatives with the broader ILI business strategy. This role combines hands-on vendor oversight, strategic partnership with cross-functional leaders, and a relentless focus on reimagining processes to enhance customer and employee experience while managing costs. You will be accountable for translating strategy into action, navigating regulatory landscapes, and leading a high-performing team to deliver results. This will be a hybrid role based out of Newark, NJ, Dresher, PA, Minneapolis, MN, or Portland, ME and requires your on-site presence on a reoccurring basis as determined by your business. Key Responsibilities include, but are not limited to: Overseeing all...