Erbe USA, Incorporated
Kennesaw, GA
Essential Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manages the day-to-day operations of the Technical Services department, ensuring service objectives, productivity standards, and customer expectations are consistently achieved.
Supervises and develops Technical Services personnel through coaching, training, performance management, and ongoing professional development to build a high-performing technical team.
Supports the Director of Technical Services in executing departmental initiatives, operational priorities, and continuous improvement efforts.
Ensures repair, preventive maintenance, calibration, hardware/software upgrades, and other technical service activities are completed accurately, efficiently, and in accordance with established procedures and quality standards.
Monitors departmental workflow and resource allocation to optimize...