14 customer success program manager jobs found

Location: Austin, Texas, United States of America | Remote, Mexico City, Mexico | Remote, California, United States of America | San Francisco, California, United States of America | Remote, Wisconsin, United States of America Requisition ID: R34582 Position_Type: Full time Job Description Zendesk is seeking a dynamic, results-oriented Director to lead high-priority, cross-functional enterprise transformation and process excellence initiatives that translate corporate strategy into execution-ready programs delivering measurable business impact. This role is responsible for the end-to-end planning, alignment, execution, and ongoing governance of strategic initiatives across Marketing, GTM, IT, CX, and G&A functions. The Director will engage closely with senior leaders, external partners such as private equity owners and consultants, and operational teams to drive alignment with corporate objectives and ensure successful delivery of business outcomes....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams. This role is remote eligible in the continental...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Claims Operations, you will manage and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. You will be responsible for leading execution change management, claims strategies, leader development and technology adoption. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures across multiple teams. This role is remote eligible in the continental...

Aleut Federal, LLC Regional Program Director - TX Job Category : Construction Requisition Number : REGIO003650 Posted: April 9, 2026 Schedule: Full Time Location: San Antonio, Texas 78201, United States The Regional Program Director provides strategic and operational oversight for multiple projects across the region, encompassing projects in various phases of construction as well as pre-construction activities. This role is responsible for driving program performance through effective leadership, operational management, stakeholder coordination, and resource alignment. The position ensures projects are delivered with a strong focus on quality, efficiency, safety, and compliance, while leading, mentoring, and developing high-performing project teams. ESSENTIAL JOB FUNCTIONS Strategic Leadership : Project Oversight: Supervise Project Managers and multiple construction projects, ensuring alignment with organizational goals, timelines, and budgets. Strategic...

Role Summary The Vice President, National Accounts (Commercial Solutions) leads the long-range sales strategy for commercial products, service, and maintenance programs to maximize market potential and drive profitable growth. This executive sales leader builds and leads a high-performing commercial sales organization, strengthens demand generation, and delivers revenue growth through a disciplined go-to-market approach and deep strategic customer relationships. This role partners closely with cross-functional executive leaders to ensure an outstanding end-to-end customer experience-aligning commercial execution with operations, supply chain, and internal support teams. Required Qualifications 10-12 years of experience in a senior sales leadership role, including leading a B2B outside sales force. Demonstrated ability to influence and sell to senior customer stakeholders, including executive leadership. Proven success delivering profitable revenue growth...

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results. Role and Responsibilities As the Senior Director of Product Management for Ranking and Personalization for Yahoo News and Homepage, you will lead the team building the algorithmic core that handles personalization and ranking for content and experiences across the Yahoo News & Homepage ecosystem. Your mission is to develop a ranking core that utilizes machine learning to transform users into habitual visitors and serve core use cases related to content discovery and engagement while balancing business goals. This role demands a technically fluent and strategic leader who can lead the team to solve complex optimizations between multiple success metrics as well as a storyteller who can build...

Description Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and...

Description Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and...

SLED PBM Sales Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

US Telco Senior Systems Engineering Director This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Hewlett Packard Enterprise is seeking an experienced and inspiring Senior Director of Systems Engineering to lead our US...

Position Title:  Director Regulatory (M4) For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work. Role The Director Regulatory provides strategic leadership and oversight for the company’s regulatory function, including both the Regulatory Compliance (Orders) and Environmental Compliance functions. Responsible for ensuring that all operations, customer deployments, construction projects, and facility management activities comply with applicable laws and agency regulations relating to the FCC, FAA, EPA, NEPA, NHPA, the Endangered...

Position Summary: The Director of Finance is responsible for contributing to TRDI's Mission “To Create and Enhance Life Opportunities for People with Barriers & Disabilities” and Core Values “Integrity, Innovation, Compassion, Communication, and Courage.” This position involves growth and success in TRDI’s Entrepreneurial Operating System “EOS” that are consistent with TRDI's Business Plan. The Director of Finance is responsible for establishing relationships (Federal, State, Local Governments, Universities, and Private sectors). This role involves collaborating with various stakeholders internally and externally to ensure compliance with Federal, State, and Local Government. Primary Responsibilities and Duties: Responsible for providing a safe and positive teamwork environment in support of the organization’s mission and core values to provide employment opportunities for individuals with significant disabilities. Provides leadership, management and...

Dow Jones & Co. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. If you are a current employee at Dow Jones, do not apply here. Please go to the Career...