5 category manager jobs found

Director of IT Systems - ServiceNow Platform US-MA-Boston Job ID: 2026-7352 Type: Regular Full-Time # of Openings: 1 Category: OPERATIONS Remote - United States Responsibilities This role leads a team responsible for the NWN ServiceNow platform. The team is responsible for ServiceNow platform operations and support, and ongoing enhancements and new capability implementations for business optimization and workflow automation. This is a management role leveraging software development and implementation experience. The ServiceNow platform is used to deliver and manage customer-facing services while also supporting internal service operations across more than 15 teams. While the platform primarily supports internal team users responsible for managing services delivered to customers, it is also leveraged to provide customer users with access to platform capabilities which help them manage their services, view relevant information, and engage with supported service...

003285SR School/Unit Harvard University Central Administration Department Financial Administration Job Function Finance Location Cambridge Job Type Full-time Salary Grade 060 FLSA Status Exempt Union 00 - Non Union, Exempt or Temporary Term Appointment No Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Financial Administration (FAD) is dedicated to advancing Harvard University’s teaching and research mission by stewarding its resources; providing support, guidance, and consultation; ensuring compliance with university and federal guidelines; mitigating risk; pursuing operational excellence; and promoting the financial health of the University. More about FAD: Within and across the...

Operations Process Excellence Director US-MA-Boston Job ID: 2026-7335 Type: Regular Full-Time # of Openings: 1 Category: OPERATIONS Remote - United States Responsibilities The Operations Process Excellence Director is a senior operational leader and continuous improvement practitioner who will build and lead the OPE function from the ground up. The core mandate of this role is to make NWN's Opportunity-to-Cash engine faster, more accurate, more scalable, and more profitable — through structured process optimization, fact-based prioritization, and disciplined change management. This leader will own the process optimization roadmap for O2C, define and track the KPI framework that keeps performance visible, and lead the change management and training capability that ensures the organization can actually operate improved processes at scale. A defining responsibility of the role is the O2C Readiness framework — the gate through which all new offerings must pass before...

Director, Offerings - Managed & Lifecycle Services US-MA-Boston Job ID: 2026-7339 Type: Regular Full-Time # of Openings: 1 Category: OFFERINGS Remote - United States Responsibilities The Offering’s Director is accountable for sustainably growing services attach, adoption, and recurring revenue across every offering — spanning the full customer lifecycle from advise and design through onboarding, adoption, optimization, renewal, and expansion. The role owns the standardization, documentation, packaging, pricing-inclusion clarity, and attach motion that turn services from a per-offering afterthought into a consistent, scalable, sellable discipline across cloud, SaaS, and traditional environments. It leads with the Service Delivery Framework — people and process first, with EMP and data/analytics as the differentiator layered on top — and serves as the central point of alignment across Offerings, Pre-Sales, Service Delivery, Customer Success, Finance,...

Clark University Location: Worcester, MA Category: Staff and Administrators Job Type: Full-time - Exempt Posted On: Tue Jun 23 2026 Job Description: Position Summary The Assistant Director for Student Belonging and Equity develops and leads inclusive, intersectional, and student-centered educational, cultural, and community-building programs that foster belonging, joy, connection, and success for students from historically underrepresented and marginalized communities, including, first-generation college students, BIPOC students, students in the LGBTQIA+ community, and students navigating identity exploration and community connection. Grounded in equity, cultural responsiveness, and asset-based practice, this role supports students in building community, exploring identity, developing leadership capacity, and navigating the college experience in affirming and empowering ways. The Assistant Director collaborates across campus departments to enhance the...