Prudential Ins Co of America
Newark, NJ, USA
Job Classification: Technology - Agile, Delivery, & Product Prudential is seeking a Director of Experience Design to lead strategy, design excellence, and team growth across our enterprise digital ecosystem - including Prudential.com, MyPru, and adjacent customer-facing platforms. This role is pivotal in shaping how customers, advisors, and clients engage with Prudential's products and services online, ensuring every experience is unified, intuitive, and grounded in our brand purpose. As part of the Growth & Channel Activation team, you'll partner closely with Marketing, Product, Engineering, Brand, and Service teams to advance our next generation of digital experiences - from acquisition through servicing - connecting business goals to customer value through human-centered design. Success in the role will look like: Creation of unified, high-performing ecosystem: Prudential.com, MyPru, and connected platforms deliver seamless, brand-aligned experiences across...