Altera Digital Health Inc.
Springfield, MO
Altera Digital Health Senior Systems Engineer Role Overview This is a remote position with rotating shift coverage and minimal travel requirements to support client needs and occasional on-site meetings. Key Responsibilities Implement, support, and maintain enterprise-level Citrix environments Install, configure, and manage Citrix servers, ADCs, and related infrastructure Identify opportunities to standardize, optimize, and automate existing processes Investigate, troubleshoot, and resolve incidents and problems related to Citrix and associated systems Act as a Tier 3 escalation point for complex Citrix support and troubleshooting issues Engage in advanced technical problem-solving across multiple technology platforms Participate in 24x7 on-call support rotations Perform additional duties and special projects as assigned Contribution to Team Synergy Conduct comprehensive root cause analysis and problem management, sharing findings with the team to...