2 customer experience representative jobs found

Description: The Sales Engineer is responsible for providing technical support to Regional Sales Managers and Sales Representatives, reviewing customer specifications, assisting in determining and understanding customer needs, and generating quotes. The Sales Engineer’s main objective is to increase revenue and boost customer acquisition and retention. Key Responsibilities:  · Analyze and interpret customer specifications in Requests for Quotations (RFQs) and prepares both technical and commercial proposals. · Maintain accurate records in Customer Relationship Management (CRM) Software. · Notify the Business of all new order placements in a timely manner. · Coordinate with the Regional Sales Managers and Sales Representatives to provide quotations, answer technical questions, and convert open opportunities into sales orders. · Work closely with the Director of Sales & Marketing to ensure the proper and accurate coverage of specific customer accounts. · Collaborate...

Description: Position Summary The Testing Manager is responsible for leading and developing the testing organization supporting the manufacture of low  and medium voltage electrical switchgear. This role provides strategic direction for testing capabilities, ensures safe and compliant execution of testing activities, and develops a technically strong, accountable testing team. The Testing Manager partners closely with Quality, Engineering, and Operations leadership and reports directly to the Quality Director. This role is also responsible for clearly communicating testing performance, risks, and corrective actions to executive and senior leadership audiences. Essential Duties and Responsibilities Leadership and Team Development Lead, mentor, and develop Test Engineers and Test Technicians. Establish clear expectations, performance goals, and development plans for the testing team. Build technical depth and leadership capability within the testing organization....