2 expert technical program manager jobs found

The County of Riverside's Information Technology Department is currently seeking a paid intern. The candidate will report to the IT Manager in the Converged Network Services Division. The in-person student internship position is based in Riverside County and offers a flexible work week consisting of up to 30 hours per week, with flexibility granted around academic obligations. The selected candidate can anticipate the internship to be 8-10 weeks in length.Under supervision, assists and participates in the work performed by employees of a specific profession; Through participation, receive supervised work experience in a specific professional vocation, and performs other related duties as required. The intern will be responsible for, but not limited to: Understand telecom workflows. Identify and recommend process improvements, tools, and KPIs. Assist in implementing approved changes. Document current processes and identify bottlenecks. Recommend tools and define KPIs...

The County of Riverside's Information Technology Department is currently seeking a paid intern. The candidate will report to the IT Manager in the Customer Services Division. The in-person student internship position is based in Riverside County and offers a flexible work week consisting of up to 30 hours per week, with flexibility granted around academic obligations. The selected candidate can anticipate the internship to be 8-10 weeks in length.Under supervision, assists and participates in the work performed by employees of a specific profession; Through participation, receive supervised work experience in a specific professional vocation, and performs other related duties as required. The intern will be responsible for, but not limited to: Analyze helpdesk and call center processes for efficiency and customer experience. Research innovative solutions and emerging technologies. Assist with ticket triage, escalation, and resolution support. Help manage inventory and...