Americold Logistics, LLC.
Carthage, MO
What You'll Do You will manage carrier selection and performance to ensure optimal shipping solutions and maintain a minimum of 95% on-time delivery. You will coordinate order processing, resolve shipping exceptions, and maintain ongoing communication with shippers and carriers. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions Consolidate, cube, and route orders to maximize service standards and margins. Assess carriers and determine the best routing solutions for orders. Manage and review new customer orders and perform manual data entry when required. Coordinate with shippers' customer service representatives regarding exceptions, rush orders, and order changes. Proactively resolve issues for customers, warehouses, and carriers and escalate to management as appropriate. Manage carrier performance to maintain a minimum of 95% on-time delivery and solicit new carrier base as needed. Maintain ongoing...