7 jobs found

Join the Team Behind Every Great Cup! At  Ronnoco Coffee LLC , we believe great customer experiences are just as important as great coffee. We're looking for a friendly, energetic, and customer-focused  Customer Service Representative  to help create exceptional experiences for our customers every day. If you enjoy building relationships, solving problems, and being part of a team that keeps businesses fueled and running smoothly, we'd love to hear from you. What You'll Do As a Customer Service Representative, you'll be the trusted connection between our customers and our internal teams. You'll play a key role in ensuring orders are processed accurately, customer questions are answered promptly, and every interaction reflects our commitment to outstanding service. Your responsibilities will include: Processing customer orders and service requests with accuracy and attention to detail. Serving as the primary point of contact between customers and...

Help Desk Analyst (Systems Administrator) On Site | Scott AFB, Illinois | Shift Work | Ability to Obtain Secret Clearance If you enjoy solving technical problems, supporting mission-critical logistics systems, and helping users keep essential applications running, we would love to talk. Why This Role Exists The work we do has real impact, and the people behind it matter just as much. D&G is seeking a Help Desk Analyst (Systems Administrator) to support the United States Transportation Command (USTRANSCOM) Integrated Data Environment & Global Transportation Network Convergence (IGC) Program. IGC provides a centralized platform for accessing common data, business services, and material asset visibility, delivering integrated logistics information that supports Combatant Commands, Military Services, and other Federal agencies. This role is ideal for someone who enjoys troubleshooting complex technical issues, supporting enterprise applications, and ensuring...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Service Area - Kansas City, MO Shift Requirements after onboarding/training for this role: M-F 1000-1900 (eligible for shift differential pay) This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer 3, you will be responsible for : You will be servicing Medical Imaging Equipment in the Kansas City, MO area. Customer Service Engineer Level can be adjusted based on prior experience. You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens' imaging equipment at customer...

JOB DESCRIPTION Role Summary As a Small Business Help Desk Representative, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment (NICE CXOne Phone Platform). You will serve as the first point of contact for both external and internal customers, handling a wide variety of requests and providing first-level technical assistance and problem-solving over the phone. Strong phone skills are essential - you will be expected to manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is a foundational requirement of this role. You will need to analyze customer inquiries, assess urgency and complexity, and triage requests based on training and established protocols. A critical differentiator for success in this role is the ability to quickly absorb and apply training materials, onboarding resources, and team-provided...

We Need Your Next-Level Service Mindset at the Best in Pests .   As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses.   Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.   You’ll have more than a job —you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back .      With...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

Title: Help Desk Specialist Location: St. Charles, MO (Corporate) Position Type: Full time Requisition ID: R0015146 Description: Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition. Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers. POSITION SUMMARY We are seeking an IT Intern . The Intern will perform various activities related to the...