Wallaston Alloys, Inc. DBA CPP-Boston
Braintree, MA, USA
Wollaston Alloys/CPP Boston is seeking an experienced Customer Service Representative to join our team! This role reports to the Customer Service Manager at our plant in Braintree, MA and is considered a critical member of the team, working closely with the Maintenance and Operations groups on a daily basis to minimize downtime. This is an excellent opportunity for an experienced candidate to join a fast-paced company that has continued to grow over the past 60 years! CPP offers a competitive compensation and benefits package, which includes a quarterly bonus program, medical/dental/vision/life/disability insurance, 401K with match, paid vacation and holidays, paid training, and a great team culture! Major Responsibilities • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required. • Communicates and coordinates with Operations, Quality and Production Planning teams to ensure...