2 jobs found

Position Title: Payment Solutions Customer Advocate II Job ID: R-000181 Location: US MN Minneapolis Office Posting Type: Full time Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: The Payment Solutions Customer Advocate is responsible for engaging with customers who have missed payments, ensuring a high-quality customer experience, minimizing service disruption, and resolving open balances. This role will work closely with customers and internal teams to understand root cause and identify solutions to resolve and ultimately retain a paying the customer. Essential Responsibilities / Duties Engage customers who...

Position Title: New Customer Account Executive Job ID: R-000184 Location: US MN Minneapolis Office Posting Type: Full time | Full time | Full time Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Job Summary: In this quota-carrying and fast-paced role, the New Account Executive will continuously seek net new business derived from prospecting, territory management, and periodically going onsite. This position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of the territory for possible...