Multiquip
Cypress, CA
Cypress, California, United States Position Title: Executive Director of Customer Support
Executive Director, Customer Support
FullTime Exempt Hybrid (Cypress, CA)
We are seeking a resultsdriven, executionfocused Executive Director, Customer Support to provide endtoend leadership and P&L ownership across Multiquips service, support, and customerfacing operations. This role is responsible for aligning customer experience, operational execution, and financial performance across ServicePlus, Field Service, Tech Support (MTAC), Parts, Kitting, and MQ ICON.
The Executive Director will lead with a strong customercentric mindset, translating strategy into measurable outcomes that drive revenue growth, margin expansion, operational consistency, and longterm customer loyalty. This role partners closely with executive peers and key customers to ensure scalable, repeatable execution that delivers both financial and customer results.
What Youll Do
Customer...