7 utility position jobs found

Receiving or making calls with drivers, vendors, and internal team members and assisting with their needs that vary from engine related, after treatment, reefer units, electrical, DOT and safety components. Including producing daily reports in addition to the Triage I job duties. Responsibilities Ability to answer high call volumes at times Data intake and input into platforms for what the call intel Ability to be able to determine when the call needs moved to a next level Triage agent Review and approve estimates within their level of authority Collaboration and communicate with other Triage team members Other duties that are assigned to meet the needs of the Driver Support Team and Covenant Knowledge, Skills, and Abilities Strong verbal and written communication Ability to Multitask Knowledge of Microsoft Office programs and Web base programs preferred Typing skills required ⁠Problem Solving Skills Vehicle Maintenance knowledge preferred Geography of...

The Service Specialist role will focus on improving how we service freight for our customers and making sure our professional drivers are set up for success to service freight. This role will keep track of service failures along with communicating directly with drivers when they are not on pace to meet service expectations. This role will be the connection between our drivers and the Customer Service Representatives to ensure that any updates or delays are reported to the customer to ensure a good working relationship between the business and our customers. Responsibilities Facilitate smooth and accurate shift handoffs to ensure continuity of fleet operations. Support the driver of the month recognition program to promote performance and morale. Enter and manage load-related CPRs (Customer Problem Reports) and EAs (Exception Alerts) to ensure accurate documentation and resolution. Communicating availability and ETA’s to planning and customer service. Communicate with...

The CSR is responsible for developing and maintaining customer relationships, scheduling pick ups and/or deliveries, and providing the highest level of Customer Service. Responsibilities Review all invoices and BOLs for accuracy; making changes as needed. Keep customer base and workflow current. Help develop and implement business plans and strategies to promote the attainment of goals. Assist in resolving customer issues. Perform administrative duties as needed Monitor compliance regarding policies and procedures Communicate issues with Office Management promptly. Network with other departments to ensure quick resolutions to issues that span departments. ⁠Provide proactive communication in the event a delay occurs that would affect meeting service requirements  Ensure all pertinent load information is gathered and stored within the system accurately.  Research and record accurate service data for presentation for internal reporting along with external reporting...

Salary Range encompasses hourly base pay + commission The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location. *Remote - This role will work from home and be out in the field meeting with customers, prospecting and networking in the whole state of Tennessee. You must live in Tennessee, ideally in the Nashville area, to be eligible for this role. "A Day in the Life" As a Sales Representative, you will be responsible for developing strategies and tactics for identifying, pursuing and closing opportunities for renting portable storage solutions across a variety of industry segments. This position requires new business generation, attention to detail, building customer relationships and working collaboratively across the organization to provide accurate estimates and excellent customer service. “Perks” Hourly base pay + uncapped commissions. Mileage, Cell Phone and Travel Reimbursement It’s a great place...

Description: The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. I. General Job Description The Fleet Support Representative serves as the primary liaison between repair facilities and assigned fleet...

Wilsonart Position Title: Office I / Customer Service Description Win at Wilsonart At Wilsonart, we dont just make surfaceswe build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. Youll be surrounded by teammates who take pride in their work and look out for one another. Youll have the chance to learn, grow and make a real impact. And youll be part of a company that believes winning means helping you succeed at work and in life. Here, youll win with: Support that keeps you well Medical, dental, and life insurance Company-paid short- and long-term disability FSAs and dependent care options Vision and legal benefits Gym discounts and wellness clinics Tuition reimbursementfor you and your dependents Opportunities to grow Clear paths to promotion and internal mobility Training, coaching, and mentorship Development...

Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as a Customer Service and Benefits Specialist program today! The Customer Service and Benefits Specialist JOB PURPOSE/SUMMARY Assists client in completing NHSC application. Monitors front desk and complies with all security procedures. Answers, screens, and directs phone calls to staff; takes messages and schedules/cancels appointments accordingly. Receives mail, documents, packages, and courier deliveries and distributes items. Performs administrative and clerical support tasks. Performs basic filing and record keeping. Performs other duties as needed. Greets clients,...