$70,000 - $80,000 yearly
Fellowes Brands
Itasca, IL
Description Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed. Role Summary The Customer Service Supervisor, Interiors plays a pivotal role in shaping both the customer experience and the employee experience. Leading a team of Customer Experience Specialists and Senior Customer Experience Specialists, you'll create an environment where people can do their best work while delivering responsive, proactive, and relationship-focused service to customers. Reporting to the Customer Experience Manager, Interiors, you'll balance people leadership, operational execution, and continuous improvement to ensure exceptional service delivery across multiple regions. You'll monitor performance, coach and develop talent, anticipate challenges, and remove barriers that impact both team effectiveness and customer satisfaction. This role is ideal for a collaborative leader who enjoys developing...