Anna Jaques Hospital
Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Reception Desk Representative will support the Radiology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a per diem job opportunity. Job Description: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the...