Envirocon, Inc.
Missoula, MT, USA
We seek a business-oriented IT Service Desk Technician with a customer service focus to support our dynamic organization. You will provide remote and onsite technical support in this role, ensuring that IT services align with business needs and objectives. You will be vital in minimizing downtime, resolving technical issues promptly, and providing seamless IT operations that enable business productivity. Your responsibilities will include troubleshooting a broad range of hardware, software, and network issues, supporting system implementations, and contributing to the continuous improvement of IT services. We are committed to providing the best IT support, and your role is vital to this mission. You will work closely with end-users and various teams to ensure that IT solutions support and enhance business goals. Requirements: Proven experience in IT support, focusing on aligning IT services with business objectives. Strong technical knowledge of Microsoft OS and...