Peoples Security Bank & Trust Company
Moosic, PA
Description:
If you are looking for a great place to work, and reach your potential, look to Peoples Security Bank & Trust. We continue to grow and are always looking for the right people to join our team. #TeamPSBT Our IT Support Specialists are responsible for providing end user support and software, hardware, and network assistance; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Essential Duties: Troubleshoots first level of user problems and concerns regarding systems, network, and connectivity issues; researches and resolves issues. Documents, creates, and verifies tickets in the Help Desk management software; tracks and monitors problems to ensure timely resolution. Interfaces with infrastructure and systems staff. Accurately communicates resolution plans, progress, and issues in a timely manner....