5 support analyst jobs found

The Driver Support Analyst will build and distribute various reports for the maintenance department. Reporting will vary from fuel reports, equipment/asset reports, and maintenance cost reports. The position will also process various billing invoices and record keeping in various platforms. The role will also be responsible for identifying invoicing issues and determining course of action to correct discrepancies. Responsibilities Build and distribute fuel reports. Build and distribute ad hoc reports for maintenance costs, trade costs, and trend analysis. Assist with reporting of equipment needs, utilization, trade plans, and new delivery schedules. Enter invoice charges in asset maintenance system using VRMS codes, create virtual payments, and send payments to vendor. Meet established deadline of invoice payment to vendors. ⁠Assist in developing best practices based on analytics and data reporting. Handle minor to medium level invoice issues. Work closely with and...

Description: The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. I. General Job Description This position will be responsible for the management of the assigned Service Department operations with the...

Description: Dobbs Truck Group operates 21 commercial truck dealerships representing premier commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino throughout locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington State. I. General Job Description This position is responsible for delivering comprehensive service and support to both operational and production employees. The primary focus is to maintain and support the organization’s business systems, applications, and environments to ensure seamless operations.  The Technical Support Specialist is expected to exercise sound judgment and discretion when triaging and prioritizing issues of significance, ensuring timely and effective resolution. This position plays a critical role in providing high-quality, end-user IT services to employees, partners, and customers, while consistently delivering exceptional customer service experience. The duties described...

Summary   Responsible for overseeing the daily operations of the credit and collection’s function.  This role ensures the organization effectively manages credit risk, maintains strong customer relationships, and supports timely collection of outstanding receivables.  The Credit Supervisor leads a team of credit specialists.  Also working with the department manager, assisting with establishing credit policies, customer credit policies, and customer credit limits,  The supervisor  works cross functionally with sales, finance and customer service to support business objectives.  This is a working team member role as well as supervising the local team. Key Responsibilities Credit Management Review and approve customer credit applications and establish appropriate credit limits. Monitor customer credit exposure and recommend adjustments based on risk analysis. Ensure compliance with company credit policies and procedures. Analyze financial statements, credit...

Description: The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. I. General Job Description The Lease Service Manager is responsible for the operational performance, financial control, and regulatory...