106 support analyst jobs found

About the Role Harris School Solutions is seeking a detail‑oriented and customer‑focused NextGen Support Analyst to join our Support Services team. In this role, you’ll be a key partner to our customers, providing high‑quality technical support for our NextGen software solutions while helping drive continuous improvement across our support processes. This position is ideal for someone who enjoys problem‑solving, values strong customer relationships, and wants to make a meaningful impact in school district operations. Key Responsibilities Customer Support Respond to customer support tickets accurately and efficiently, resolving issues and guiding users to successful outcomes. Ensure a high level of customer satisfaction through clear communication and timely follow‑up. Technical Troubleshooting Diagnose and resolve software‑related issues related to NextGen solutions. Escalate complex or recurring issues appropriately, providing thorough documentation to support...

Position Title: Sr. Desktop Support Analyst Location: Wyomissing, PA, US, 19610 Sr. Desktop Support Analyst Location: Wyomissing, PA, US, 19610 Workplace Environment: Onsite Company: UGI Energy Services, LLC Requisition Number: 28938 A subsidiary of UGI Corporation, UGI Energy Services supplies and markets natural gas, liquid fuels, renewable natural gas, and electricity to 42,000 customer locations across the Mid-Atlantic and Northeastern US. We are a supplier, marketer, and midstream services provider - one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key midstream natural gas assets. We offer comprehensive benefits, some of which are: Paid Vacation time starts with 3 weeks off 9 Paid Holidays Medical plan,...

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or...

Job ID: 519547 Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo . Job Summary Oldcastle Infrastructure Inc. (OII) is looking for a knowledgeable application support analyst to provide in application support for our business system users. In this role, your duties will include collaborating with colleagues, providing a high level of customer service to system end users, thoroughly understanding and...

Job ID: 519416 CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. Job Summary The Level 2 CRM Support Analyst serves as a key collaborator within the CRM support structure, demonstrating comprehensive expertise in Salesforce.com (SFDC) as well as a thorough understanding of Sales Team processes. This role encompasses technical requirements, system configuration, user support, and compliance with all relevant policies and procedures. Reporting to the CRM Support Manager, the Level 2 CRM Support Analyst functions as the initial escalation point for Level 1 CRM Analyst support issues. While primarily remote, this position requires periodic in-office...

WHY JOIN THE AMES COMPANIES We have amazing Benefits! Medical, Dental, Vision, Life Insurance, Wellness, 401K, Holidays Employee Assistance Program, Vacation Days, Disability, and much more. WHO WE ARE The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich American history. The AMES story goes back to 1774, when Captain John Ames began making America’s first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools helped build America for more than two hundred years. You can learn more about our history here. Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools. Our leading global brands are sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities. To learn more about out business lines, visit our website: https://www.homebyames.com/en-us/. WHERE YOU WILL WORK Hybrid role, Monday and Friday remote work...

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! As an Order to Cash (O2C) Specialist, you will be a key point of contact for customers, managing the end-to-end order to cash...

L.N. Curtis & Sons Description: This is a customer service position which requires knowledge of, or the ability to learn the Emergency Responder Equipment market. As a Customer Service Representative , you will work closely with our service technicians and customers. The successful candidate will work to further develop and formulate the skills, knowledge, and abilities needed to support the heroes that serve our communities. This is an on-site role at our Salt Lake City, UT facility. Duties and Responsibilities to include: • Support customers via phone and email. • Communicate with and understand our customers’ needs. • Communicate with suppliers to learn and understand product offerings. • Promote a “value-added” attitude and capability; be a solution provider. • Maintain a positive attitude. • Take ownership with customer needs and issues. • Process invoices for final billing • With accurate and detailed methods, complete daily work in an organized...

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: O2C Customer Service Specialist with Dutch As an O2C Customer Service Specialist, you will be part of the Order-to-Cash...

BWC Terminal Holdings LLC Location Port Allen, LA Time Type Full time Job Requisition Id R1835 Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com. JOB OVERVIEW As an Entry-Level Customer Service Representative at BWC Terminals, you will support terminal operations by managing customer orders, shipping documentation, and data entry tasks. This role involves learning operational service orders (OSOs) across all transportation modes, handling paperwork such as bills of lading, and ensuring compliance with DOT and customer-specific...

Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent communicator? If so, we'd like you to join our team as a Customer Service Representative . About the Role: You will: Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems and address pricing deductions and material returns timely and in accordance with Company policy and procedure, following up to ensure resolution and customer satisfaction. Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure. Communicate to the Profit Center Manager and Credit Manager any changes...

Position Title: Customer Service Manager Department: Customer Service Employment Type Full Time Location: Romeoville, IL - Distribution Center Workplace Type: Hybrid Compensation: $90,000 - $110,000 / year Customer Service Manager The Customer Service Manager is responsible for hiring, coaching, and leading a diverse and inclusive team in a fast-paced, rapidly changing environment. This individual serves as coach, mentor, and leader to help individuals grow in their career while setting expectations on performance-based feedback and transparency. The Customer Service Manager is a key contact for our internal stakeholders and external customers. As a department leader, he/she upholds quality service standards while modeling adherence to standard operating procedures and helping to drive the strategies developed to enhance customer experience. Through effective leadership, this role will promote a culture that is consistent with the ASC...

Full-time Company Description INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety. Job Description...

POSITION SUMMARY Are you looking for more than just a job? Join Matthews International , a company with over 175 years of success and stability . As a global leader in memorialization, we take pride in our craftsmanship and commitment to quality - and it all starts with our people. Lead - Customer Service Representative organizes, coordinates, and monitors all Customer Service Department activities, including the handling of internal and external customer concerns. Why You'll Love Working Here: Job Stability: We've been around for 175 years - and we're still growing. Career Growth: We believe in promoting from within. Respectful Culture: You're not just a number - you're part of the team. Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution. Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms. Paid Holidays:...

Job ID: 521267 Oldcastle® APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies. Job Summary The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers....

Job ID: 519678 Oldcastle® APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies. Job Summary This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues. Job Responsibilities Assist customer with product questions, ordering, order tracking, complaints and problems...

Technical Customer Support Representative (TCSR) This role reports to the Customer Support Manager. Salary Range: $27-32/hour. What You'll Do: As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system. Your main goal is to quickly find and fix their technical problems. You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload. This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision. Your Responsibilities: Help customers through difficult or emotional situations. Respond to customer needs quickly and ask for feedback to improve service. Skillfully gather and analyze information to find solutions, working well with others to solve problems. Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10). Help with assigned projects, sharing updates on...

Composites ONE Category: Operations Req Number: CUSTO002632 Schedule: Full Time Location: Grimes, IA 50111, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with...

BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting opportunity as a Customer Service Representative 1, Customer Service Representative 2, or Senior Customer Service Representative at our Greystone location in Columbia, SC. RESPONSIBILITIES Performs activities to reconcile, review, and monitor the activities required, ensuring the company's obligation to transport natural gas in the pipeline. Performs advanced level, very complex transactions, including nominations processing through confirmation and scheduling, while following rules and requirements. Business critical role. Rotating schedule requires the ability to work regular nights, weekends, and holidays. Reconciles imbalances and pooling points. Provides information timely, to allow for any necessary reconciliation. Works with customers and less experienced employees, to explain company policies, practices, tariff provisions, and transportation procedures. Assists in customer problem...

Composites ONE Category: Operations Req Number: CUSTO002630 Schedule: Full Time Location: Fort Worth, TX 76177, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with...