S.P. Richards Company
Atlanta, GA
S.P. Richards Company S.P. Richards is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity. The company ensures that all applicants and employees are considered for hire, promotion and job status, without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, veteran status, disability, or any other characteristic protected by law. POSITION SUMMARY: The Helpdesk Technician I is the first point of contact for employees and customers who need technical assistance. This role provides Level 1 support for computer hardware, software, business applications, accounts, and network connectivity across phone, email, chat, and remote support channels. The technician accurately logs, troubleshoots, resolves, or escalates issues through the IT service management system and delivers a consistently positive support experience. Location: Smyrna, GA (Near Battery Center) Standard Work...