2 service supervisor jobs found

Liberty FCU, a full-service credit union, is seeking a Card Services Call Center Assistant Manager to help oversee the daily operations and activities of the Card Services call center. The successful candidate must possess exceptional leadership and excellent service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. The ability to assist in coaching and mentoring employees is required. Candidates must be available to work Saturdays on a rotating basis. Previous credit union or financial institution experience is desired. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to the following: Coordinate all aspects of the Card Services Department Call Center and supervise the daily routines of the Card Services Assistants. Provide coaching and support to Card Services Assistants, including leading group and individual meetings on a regular basis and performing monthly call...

Laporte, IN, USA Full time R26_0000005400 SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per...