12 service manager jobs found

Position Title: FIELD SERVICE MANAGER (32838) Location: Romeoville - Romeoville, IL 60446 Position Type: Full Time Job Category: Skilled Labor - Trades Description: Description POSITION SUMMARY Coordinates the day-to-day service business at the local level (techs and service support team will report directly to this individual). Is very involved with the day-to-day service business as a working supervisor. Ensures that his/her team provides a hassle-free experience for our customers (including our rental department). Focuses on one consistent Equipment Depot way of doing business by implementing and adhering to company-wide processes and procedures. Works with the Operations Manager to achieve business objectives (as measured by Key Performance Indicators) by improving the skills, professionalism, and efficiencies within our service operation. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

Department: 14200 Enterprise Corporate - People & Culture Shared Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Opportunities for Remote, Onsite and Hybrid Roles Approved Remote Work: WI, IL Divisions:  AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.      Pay Range: $25.30 - $37.95 Major Responsibilities: Driven by a passion for service and delivering exceptional customer experiences .  Consistently demonstrates patience, active listening, and a solutions-focused approach to address needs effectively.   Utilizes procedures, policies, ERP, and other reference materials to assist in answering team member and manager inquiries which contributes to the timeliness of resolution....

Motus United States or Toronto, Canada Motus is the definitive leader in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Empower your team with a suite of fully integrated solutions that take the complexity out of compliance. Peace of mind included.    At Motus, were dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere and WorkTogether   Position Description:    The Customer Success team is seeking a Customer Success Manager (CSM) to support our Mid-Market customers throughout their lifecycle with Motus. The CSM will serve as a trusted advisor for their assigned customer accounts and provide an additional layer of strategic operational support. The CSM will develop strong relationships with their customers, ensure...

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform ( http://RethinkBH.com ) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our sales team! The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities.  The ideal candidate will have experience as an ABA tutor/therapist and be very comfortable...

About CodeHS CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world.  Mission The mission of CodeHS is to empower all students to meaningfully impact the future.  We believe that in the 21st century, coding is a foundational skill, just like reading and writing. That’s why we say: Read, Write, Code. Coding and computer science are essential skills for students to learn and schools to teach. About the role CodeHS is looking for an Customer Success Manager to help manage school implementations and onboarding.  You will get a chance to work closely with educators and schools to facilitate teaching coding to students all over the world. What you'll do Handle questions from customers of CodeHS Onboard new customers to...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Plans and executes sales targets and activities in a specified region for the portfolio of a unit in order to increase sales with all kinds of potential customers and to achieve defined commercial targets. Job Description Come Join Our Team as: Velocity Sales Associate Position Overview Location: Remote within Northern Lakes/Chicago Region The Velocity Sales Associate (VSA) partners with field Sales Account Executives (AEs) to create qualified leads that convert to pipeline and provide sales support to the AE throughout the sales cycles. The VSA will develop pipeline through outbound prospecting and...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. •Service Area - CHICAGO IL •Shift Requirements after onboarding/training for this role:M-F, 12:00p - 9:00p This is a role well suited to an ambitious professional, looking for the next step in their career. As aCustomer Service Engineer II,you will be responsible for : You will be servicing Imaging Equipment in the Chicago, IL area. Customer Service Engineer Level based on prior experience. You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. You will be responsible...

Description Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed. We are proud to be recognized: Among America's Best Midsize Employers by Forbes in 2021, 2022 and 2024 As a Chicago Tribune Top Workplace for four consecutive years (2021-2025) We currently operate in-office Monday-Thursday, with an optional remote day on Friday. This role is not eligible for employment-based visa sponsorship. Role Summary As the Customer Service Representative , you will provide superior customer service support to B2B customers to meet all their order requirements. You will proactively manage orders and exceptions such as pricing, label requirements, order minimums, promotions and shipping schedules, heavy emphasis on data entry and excel reporting. This role will work closely with other teams including Sales, Forecasting, and Traffic to ensure customer order needs are met and concerns are...

Motus United States Motus is the definitive leader in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Empower your team with a suite of fully integrated solutions that take the complexity out of compliance. Peace of mind included. At Motus, were dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether. Position Description: Motus is looking for a Customer Service professional to join the team as a Vehicle Support Specialist. You will learn the foundation of our business model by serving as the front-line to our customer base and work towards becoming a guide on Motus suite of products to provide support to our administrators and end-users. You will strengthen customer relationships and ensure positive...

Position Title: Customer Service Representative Location: Remote - United States Department: Call Center Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Customer Service Representative Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a customer-focused...

About CodeHS CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world.  Mission The mission of CodeHS is to empower all students to meaningfully impact the future.  We believe that in the 21st century, coding is a foundational skill, just like reading and writing. That’s why we say: Read, Write, Code. Coding and computer science are essential skills for students to learn and schools to teach. About the Role We’re looking for a Director of Professional Development to lead the planning, implementation, and continuous improvement of professional learning initiatives at CodeHS. In this role, you’ll oversee the programs and team responsible for delivering high-quality professional development experiences to teachers and districts across the...